Terms & Conditions
Welcome to pranahcafe.co.nz, the official platform for Royal Vegas Casino. By accessing and using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not accept these terms, please cease using the platform immediately.
We reserve the right to modify or update these Terms & Conditions at any time without notice. Changes will take effect upon posting, and continued use of the platform signifies your acceptance. Should you disagree with any modifications, you may request to close your account by contacting [email protected].
Use of the Site
By creating an account and using our services on pranahcafe.co.nz, you agree to comply with all applicable legal and regulatory requirements. You must not engage in fraudulent, misleading, or abusive behavior. We reserve the right to refuse service, suspend accounts, or restrict access if these terms are violated.
When registering, you must provide accurate information including your name, age, contact details, and payment data. Submitting false or fabricated data, or impersonating another individual, is strictly prohibited. Each user, household, and IP address is entitled to one account only; multiple accounts may lead to suspension and forfeiture of funds.
You are responsible for securing your login credentials. Any unauthorized activity resulting from a failure to protect your account is your responsibility. Please notify our support team immediately if you detect any suspicious behavior.
Eligibility & Responsible Gaming
You must be of legal gambling age in your jurisdiction to use this platform. It is your responsibility to adhere to local gambling laws. Accounts used by underage individuals will be closed and any associated winnings forfeited.
Royal Vegas Casino is committed to promoting responsible gaming. Gambling should be viewed as a form of entertainment rather than a means of income. If you struggle with controlling your gaming habits, we encourage you to seek help. We offer a self-exclusion feature that blocks your access to the platform for a specified period. Once activated, self-exclusion remains active until the chosen period expires.
If you suspect that someone you know is developing problematic gambling behavior, please contact our support team. Additional professional assistance is available through organizations such as GamCare and Gamblers Anonymous.
Deposits, Withdrawals & Wagering Requirements
All transactions must be made through approved payment methods available on pranahcafe.co.nz. Deposits must originate from accounts registered in your name. Using third-party accounts may result in cancellations and potential suspension of your account.
Withdrawals are subject to verification checks. We may request additional documentation (e.g., proof of identity, residence, or source of funds) before processing any withdrawal requests. Failure to complete verification may delay or prevent withdrawals.
Promotional offers, including deposit bonuses and free spins, carry wagering requirements. These must be fulfilled before you can withdraw any winnings associated with these bonuses. Attempts to exploit or manipulate promotional terms may result in cancellation of bonuses and forfeiture of winnings.
Prohibited Activities
Users must refrain from any deceitful, exploitative, or illegal conduct on the platform. Prohibited actions include:
- Creating multiple accounts to exploit promotions;
- Colluding with other players;
- Using bots or automated software to manipulate game outcomes;
- Attempting to hack, reverse-engineer, or compromise site functionality;
- Providing false or misleading information during registration or verification.
Violations may result in suspension of your account, loss of funds, and potential legal action. Royal Vegas Casino reserves the right to report any suspicious activity to the proper authorities.
Game Fairness & Technical Issues
Royal Vegas Casino employs certified, tested Random Number Generator (RNG) software to ensure fair gameplay. However, if a technical malfunction occurs, any affected bets may be voided and the associated winnings reversed.
If your game session is interrupted due to server issues, please refresh the page or log in again. Should problems persist, contact customer support with the relevant game details and timestamps. We accept no liability for losses caused by connection issues or third-party technical failures.
Intellectual Property
All content, graphics, trademarks, and gameplay mechanics on pranahcafe.co.nz are the sole property of Royal Vegas Casino. Unauthorized duplication, distribution, or modification of our materials is strictly forbidden. You may not use our trademarks or copyrighted content for personal or commercial purposes without prior written permission.
Account Termination & Suspension
We reserve the right, at our discretion, to terminate or restrict access to any account that violates these Terms & Conditions. In such cases, we may void any pending bets, withhold winnings, or prevent further participation.
If you wish to close your account, please contact our support team. Any remaining balance (excluding bonus funds) will be returned, provided there is no breach of these terms.
Limitation of Liability
Royal Vegas Casino is provided “as is” without any explicit or implied warranties. We are not liable for:
- Loss of funds due to user negligence;
- Service interruptions caused by third-party providers;
- Unauthorized account access due to weak password security;
- Technical issues beyond our direct control.
By using this platform, you acknowledge that gambling involves inherent financial risks and that Royal Vegas Casino is not responsible for personal losses.
Dispute Resolution
If you have a dispute, please contact our customer support first. If the issue remains unresolved, it may be escalated to an independent gaming authority. All decisions regarding game outcomes, promotional eligibility, or account status made by Royal Vegas Casino are final.
Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which Royal Vegas Casino operates. By using this platform, you consent to the exclusive jurisdiction of local courts for any legal disputes arising from these terms.
Contact Information
For any questions or concerns regarding these Terms & Conditions, please email our support team at [email protected].
By accessing pranahcafe.co.nz, you confirm that you have read, understood, and agree to these Terms & Conditions. If you do not consent, please discontinue using the platform immediately.